Terms of Services
TERMS OF SERVICE
Sreelakshmi Prayaann Travel Solutions Private limited (hereinafter “Prayaann” or “Prayaanngo.com”), Rayachoti, AP-516269, India, is all-in-one Travel search and offers users information about different types of travel services like transportation, accommodation, tour at your own package (such as ticket booking for flight, buses, hotels, Cars, Transfers, holiday Packages, etc.), travel areas and services associated with travel.
1. Scope of Service
These terms and conditions are subject to occasional changes and apply to all our services that are directly or indirectly provided (i.e. via third parties) via the internet, on mobile devices, by email or by telephone.
2. Services and Contract
On the Prayaann website, you have the ability to compare third party services via Prayaann's platform system.
In addition, Prayaann provide User login as a membership where the user can login to the Prayaann website by providing user details which is saved by Prayaann to provide best service to the user. User can save their user details and allow the registered user for express booking.
(‘Prayaann Express Booking’). As a result, the booking will be made directly on the service provider booking site and not on the Prayaann sites. In such cases, Prayaann is not the travel operator or the contractual party for the user, but only an agent providing the technical connection to the travel service booking site of a third party. By making a booking on the website of the third party, users agree to be bound by the terms and conditions of that booking site. These terms and conditions can be viewed on the website of the third party. Once a booking is made on the website of a third party, a contract is concluded between the booking site and the user, and therefore no contract is concluded between the user and Prayaann. Prayaann is no contractual party to the travel booking and all and any claims of the user under the Travel reservation are to be asserted against the third party (the booking site) and not against Prayaann.
This agreement is not affected by any other agreements between the any other Third party and users.
3. Prayaann Customer id Area
Users have the option of joining the Prayaann Customer Membership (hereafter “Member”) and/ or creating a member account within the Prayaann Membership. Any Users, who is willing to register for the Membership can publish self-generated content, as well as actively participate in the platform’s development via the administrative functions. Unregistered users may read the content on Prayaann for free. Prayaann may set offer for membership cutomers with special and customised offer according to their usage.
A user cannot register multiple times. The user is responsible for the accuracy and completeness of their personal information. The user is responsible for the confidentiality of their user account information, in particular their password. They are also responsible for the use of their account with regard to Prayaann and third parties. The user should not divulge this data to the use by third parties if any disclosure of confidential information is user's own risk where Prayaann is not responsible.
In the event of unauthorised use of the Prayaann services using/attempts to use with the wrong username and password, the registered user will receive notification to their registered mail id and the registered user must notify Prayaann immediately if not prayaann is not responsible.
4. Privacy, Email Advertisements
Prayaann collects, processes and uses your personal data (hereafter “data”) only if we have obtained your consent or a statutory provision allows for the collection, processing or use of your data.
Prayaann will only raise, process and use data necessary for the provision of the services rendered by Prayaann, for the use and operation of the websites / apps and the services offered. For the use of the ‘Prayaann Express Booking’ facility, the user expressly agrees to the processing of his/her credit card data by Prayaann, which may relay these to the travel booking sites for completing the Travel reservation.
If the user has agreed to receive information about Prayaann during registration for the Community or at another time using Prayaann's services, the user will receive periodic product information. The consent may be revoked at any time by written communication or by email. The consent to receive emails follows after the confirmation email from Prayaann is sent. By clicking on the link in the email, you will be registered to receive newsletters.
5. User Obligations
The user is responsible for the acquisition of rights to the content (text, photos, reviews, links, etc.) they upload to Prayaann. They ensure that they have all the rights in respect to the content they publish on the Prayaann platform and thereby do not violate the rights of any third parties.The user guarantees not to use the Prayaann services to create content that:
· is advertising disguised as reviews,
· does not have specific content for a reviewed item,
· is not objective or intentionally untrue,
· immoral, pornographic or in any other way offensive,
· infringes upon the rights of third parties, in particular copyright,
· violates applicable laws in any way or constitutes a criminal offense,
· contains viruses or other computer programmes that may damage software or hardware or that may affect the use of computers,
· is a survey or chain letter,
· is aimed at collecting or using personal data from other users, especially for commercial purposes.
The user guarantees not to use programmes or functions to generate automated page impressions or content on Prayaann.
If there is a breach in the terms and conditions, Prayaann reserves the right to remove content without declaration of reason, to withhold payments earned in the Prayaann Membership and to permanently ban membership from Prayaann. The right to prosecution of criminal acts remains unaffected.
Prayaann reserves the right to terminate a user’s access and to delete their registration within a period of one week after receipt of relevant information via email about improper use of the website. The user may also terminate their own access and registration within the same period. The right to immediate termination for good cause remains unaffected.
Prayaann is not liable for the accuracy, quality, completeness, reliability or credibility of content provided by users and/or booking sites. In particular, there is no advice or information from Prayaann regarding the selection of accommodations. All agreements that arise through this service are between the Prayaann user and the respective external contracting booking site. In particular, Prayaann does not act as organizer or travel agency at any time. The terms and conditions of the respective organizer or travel agency apply exclusively, especially regarding the right to cancel and to withdraw. The contact for the processing of bookings and payments, as well as questions about the contract, is the respective contracting booking site. Prayaann remains uninvolved in such contractual arrangements, agreements and claims between the Prayaann user and the respective external contracting booking site.
Prayaann does not verify the accuracy of content uploaded by booking sites or the members of the Community. This content is provided by booking sites/Community for publication on our website with reference to the respective hotel. Prayaann has no influence on this information (in particular images, comments, reviews, etc.). The publication of user-generated content and reports on Prayaann does not reflect the opinion of Prayaann, in particular, Prayaann does not claim this content as its own.
In particular, hyper-links, advertising banners, information about accommodations, travel destinations or providers and the like are provided by booking sites and Community members and do not represent recommendations or information from Prayaann. For technical reasons, no updating of the prices we receive from booking sites are done in real time. Therefore it is possible that the price that appears on the booking site does not correspond to the price specified on the Prayaann sites. Prayaann does not guarantee the accuracy of information, in particular prices and availability.
Prayaann is not liable for technical malfunctions for which the cause is not within Prayaann's sphere of responsibility or for damages caused by force majeure. Prayaann does not guarantee uninterrupted availability of data and may perform technical maintenance during a freely chosen time period.
8. Changes to the Terms and Conditions
The current terms and conditions when using Prayaann apply. Registered users receive notifications about changes by email. Users may download and print the current terms and conditions on their own computer system.
9. Applicable Law and Place of Jurisdiction
Our performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our Platform or information provided to or gathered by us with respect to such use. If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future. Fictitious names of companies, products, people, characters, and/or data mentioned on this Platform are not intended to represent any real individual, company, product, or event.
PRAYAANN hereby expressly disclaims any implied warranties
imputed by the laws of any jurisdiction or country other than those where it is
operating its offices. PRAYAANN considers itself and intends to be subject to
the jurisdiction only of the courts of Andhra Pradesh, India.
Any rights not expressly granted herein are reserved.
8. Website design
We use a test method to improve website design. An original version of our website is tested against a modified version to find out which is more effective. When you visit our website, technical information is evaluated based on a pixel and a tracking ID. The evaluation is not personal but group related.
PRAYAANN GO TRAVEL SOLUTIONS PRIVATE LIMITED
D.NO.36/120, SANJEEVA NAGAR COLANY, RAYACHOTI,
CUDDAPAH, YSR District (Cuddapah), Andhra Pradesh, 516269.
CIN No: U63000AP2019PTC111695
GST No: 37ABBCS9105M1ZZ
PAN CARD No: ABBCS9105M